pragueactive(at)gmail.com

FAQs

We are happy to answer your questions

Which documents do I need to take with me?

We recommend to always travel with your current passport/ID, visas and travel insurance.

Where is the meeting point and how do I get there

Hostel Praha Ládví. From Ládví metro station go the way to P+R parking lot. Go through the corridor with painted Panda on the wall or cross the main street where are bus and tram stops and go LEFT, 100m there is P+R parking lot. Just in front of Hostel Praha Ládví Davídkova street 443.
If you use metro C line the red colour it is the best and fastest way how to get from old town to the meeting point just about 10min. If you don´t like metro take UBER it is cheaper as TAXI. 

Departure time is 8:00 am so please arrive around 7:50-8:00am. Please let us know if you know you will be delay.
The google map of the location.

Thinking green!
Meeting point is selected wisely to decrease carbon dioxide in the city center and relieve from traffic situation in Prague.

How can I pay for the tour

After your booking we will confirme your booking within 1hour. We will send you the payments information so you can pay by credit card. In the case of the last minite booking you can pay cash after the tour ends. We accept USD, EUR and GBP and we have always the actual rate according CNB.

Which tour would you recommend me?

After your booking we will confirme your booking within 1hour. We will send you the payments information so you can pay by credit card. In the case of the last minite booking you can pay cash after the tour ends. We accept USD, EUR and GBP and we have always the actual rate according CNB.

How should I dress for the tour?

The only single important thing is to wear comfortable hiking boots or sport shoes suitable for forest walk. The ground is uneven and high heels or such are a no go for the trip. City sneakers are suitable in summer months, in winter you will need closed shoes or boots. Beside this, you may want to pack sunglasses and a sun cream, along with shorts for hot summer days – while in winter, pack an extra layer, gloves and a cap for your hike as it can be chilly. You need no special gear or such.

Do you go in any weather?

Yes, we go in any weather. We have mild climate in Czech Republic. In the worst case it can rain. And the rain usually does not last long. In case of raining, we will provide you raincoat free of charge.

Do you have any discount policy?

Yes, we provide 30% discount to all children under 15 years old. And our prices change acording of the amount of persons thay book a tour. So easy…the more people book the tour the higher is a discount. Good to go with your mates and family. 

What is the cancellation policy?

If the confirmed offer is canceled by the Client pursuant to Article 1. of the GTC, the Client undertakes to pay the relevant fine in such a way that:
– if canceled 14 days or more before departure 0%
– when canceling the contract 7 days or more before departure, charges 50%
– if the contract is canceled less than 48 hours prior to departure and is not shown at the time of departure, ZP will charge 100% of the price of the trip
The client may, with the knowledge of the PO, send an alternate for himself. In this case, the PO withdraws from the cancellation fee and does not charge any fee.

How many people will be on my tour?

We are focused on small groups. The atmosphere is much more friendly and your experience is deeper. There is usually around 7 persons on our tours. Do not worry of full big bus.

What kind of information do you need from us so we can book the tour?

Just your name, your travel date, address or name of your hotel and a mobile phone so we can call in case of emergency situation. That is all you need to book the tour. After the booking you will recive an email with more information and payments details. 

Do you do multi-day tours as well?

Yes, we can help you arrange this. We will plan customized itinerary fitting your needs using our deep knowledge of the area. Just contact us for for your own tailored offer!

Can you provide me with vegetarian or vegan lunch?

The choice of vegetarian/ vegan food in the mountain area is difficult but we always find something for you. 

How long does the transfer from Prague take?

The transfer from Prague usually lasts about 0,5-2hour. 

We would like to do your tour with our 2 year child. Is this possible?

Yes, this is possible. For the tour itself can be done rather with baby carrier, as the stroller cannot make all the parts with stairs and on forest, and would need to be carried over.

Are your tours physically demanding?

Most of our tours are easy with slow and short walking only. But there are some tours of a little higher dificulty. For further information please check Physical rating in the tour description.

Do you go in any weather?

We recommend to always travel with your current passport/ID, visas and travel insurance.

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